Muhammad Hammad

Muhammad Hammad

Industrial Engineer

Industrial Engineer

Overview

Industrial Engineer with a strong background in design, entrepreneurship and digital media. I’m interested in understanding how systems work and finding practical ways to make them more efficient, effective and user-focused.

Alongside engineering, I’m the founder of Hammad Customs, where I work as a YouTube Thumbnail Designer and Strategist. I help creators improve their content packaging through visual strategy, audience research and data-driven decisions focused on increasing overall video performance.

Experience

Hammad Customs

Youtube Thumbnail Designer and Thumbnail Strategist

Designed YouTube thumbnails for 20+ creators across finance, entertainment, technology, education, and business niches

Generated 15M+ views through thumbnail design and YouTube packaging

Helped creators optimize click-through rates through thumbnail strategy, title ideation, audience psychology, and competitive analysis

Managed the complete client experience, from channel audits and concept development to design execution, revisions, and long-term partnerships

Grew the business through outreach, referrals, social media, and long-term client relationships with creators ranging from 50K to 900K+ subscribers

Built a personal brand by consistently sharing educational content, thumbnail breakdowns, case studies, and design insights on X (Twitter), growing an audience of 2,000+ followers

Published practical resources on YouTube packaging, helping creators and designers better understand thumbnail strategy, audience psychology, and performance-driven design

June 2022 - Present

Thumbnail Academy+

Growth and Operations Lead

Promoted to Growth & Operations Lead (from Head of Content Development) to oversee business operations, growth initiatives, and community engagement at Thumbnail Academy+

My responsibilities included:

  • Led day-to-day operations to improve execution, accountability, and team coordination

  • Built and managed a cross-platform content calendar, overseeing consistent content publishing and marketing initiatives

  • Developed lead generation systems, tracked outreach performance, and optimized conversion workflows

  • Coordinated weekly webinars, community events, and operational planning to improve member engagement

  • Managed the community experience by supporting members, gathering feedback, and identifying opportunities for improvement

  • Worked directly with the founder on growth strategy, market research, KPI tracking, and operational decision-making

  • Proposed and executed new marketing campaigns and process improvements to support business growth

  • Helped establish scalable systems and documentation as the company expanded

May 2026 - Present